Working for the Canada Border Services Agency can be strenuous. Offer an example of when you put this to the test. So the wisest course is to pull aside a lead manager, one you can trust to handle this situation appropriately and inform them clearly of all the facts you have gathered as objectively as possible, and ask if there was anything you could do to continue to be of help. This tests your ability to step outside of your comfort zone, your flexibility in prioritizing this issue over your other concerns, your ability to meet your client's needs, your communication skills, your sense of teamwork, your composure, conscientiousness and reliability. I align with the values and ethics of the CBSA, and I hope to have a lengthy career and even retire as a CBSA officer. I also know other languages that might help since Canada is a multicultural country. One recommendation is to carve out more specific/measurable examples of your expertise, character, and dedication. What happens during an interview role play? Failed Case Interview, Sharing My Experience and Asking for Thoughts emanrocks89 CO Rank: Senior Chimp | 20 Hi everyone, I recently been through my first case interview. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation.When entering the situation, try to remain confident and relaxed. A hiring manager will score you on your confidence and your comfort level in your ability to perform. The potential deportee receives a letter from CBSA requesting that he or she attend an "interview" at a local Canada Immigration Enforcement office (in Toronto this is known as the Greater Toronto Enforcement Centre or GTEC). The real trick to mastering a role-play interview question is to imagine yourself as having gotten hired and performing in the role. Hungary's foreign minister strongly criticized the European Union's sanctions against Russia, arguing they have damaged . Detail what sets you apart. Our country is one of the most diverse places in the world, so adapting to this setting won't be an issue for me. Ask questions and process out loud your reaction, response to the situation, and what actions you would take. These types of interviews are intimidating at best but also can be hard to prepare for. Discuss your work ethic and standard for checking your work. The CBSA interview process comes in eight stages: 1. This will speak to your emotional intelligence and how in control of youyr emotions you are, and how consistent your behavior and stress responses are. Psychological assessment 7. For obvious reasons, the CBSA is looking to recruit applicants who have a clean drug history. Taking this approach before answering this question will make your response even more successful. . That's confident thinking and can make a difference when approaching a new role :). Your answer will offer them insights into your approach to your work, as well as your work ethic. Being in tune with the state and well being of your team is a hallmark of a good manager. We are expected to integrate the public sector and CBSA values into our decisions, actions, policies, processes, systems, and how we deal with others. Highlight your strengths, your flexibility, and your interpersonal skills. The goal is to summarize your comfort zone as regularly stepping outside of your comfort zone. Talk about the professional degree of your emotional intelligence. Describe how you handle yourself when you are stressed or under pressure. This answer is good! "I am a people person. So overall, please start the process now and dont wait. They could potentially compromise the efforts of the team as a whole. A CBSA officer (or two officers) will conduct an interview at borders and airports in two parts. How to Answer: Why Do You Want to Work Here? Not until you are in that leadership position will the ultimate responsibility be on your shoulders. Psychological assessment7. ", This is a good start! There are more than enough Canadian citizen applicants for the CBSA to go through. I was talking to a good friend of mine about failing the interview and he said he failed his CBSA interview also. It goes on to say that respect 'is fundamental to our relationship with the Canadian public and contributes to a safe and healthy work environment that promotes engagement, openness, and transparency. The CBSA currently has 117 land borders crossing and a presence in 13 international airports.". Consider this when formulating your approach to this situational question. They are also interested in hiring career focussed individuals who have some sense of where they want to take their career with CBSA. Basically, to exert a positive attitude and repress a negative one towards anyone.". Medical exam 8. Consider what you've learned, how you would approach developing your own skills and growing in your career and apply them to how you would build your team and approach a project to completion. These questions are hypothetical and therefore applicants do not require any prior knowledge of the CBSA. These scenarios falls into similar categories which make them relatable to the role. They'll be watching to see if your approach or strategy is sound. At the NEXUS interview appointment, you will be asked a series of questions relating to the information you provided you on your application. Canada Border Services Agency employees must prepare to react swiftly and appropriately during times of global strain. Written by Kevin Downey on July 31st, 2022. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. Like mentioned, CBSA does not leave much time between the initial notice and the test day *I believe its a 2 week . It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. Any background checks that reveal relevant information that contradicts what a candidate relayed will undoubtably be passed on as a candidate. So I applied to both the RCMP and Corrections Canada. Speak confidently, making relaxed eye contact, while posturing yourself with positive, engaging, and confident body language. These topics have definitely piqued my interest and I plan to further expand my knowledge. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. Your description is clear - good work! Lastly, how effectively did you communicate your recommendation? I learned that it was founded in 2003. It will test your flexibility and your adaptability, and if you adjust your approach and your communication style. This answer will require a specific response versus a general statement. Watch your body language in the mirror. They take on major tasks and are regarded as professionals which is something I aspire to. Your interviewer is assessing if you're more social and team-oriented versus task-oriented and introverted. Take notes on the relevant information which will guide you on how to respond and react. Acknowledge your big-picture scope of the responsibilities your team leaders carry, and how you take full responsibility for how you perform your job. There are also strict rules governing the program; it's hard to get these privileges, and it's very easy to lose them. I don't like to lie and backbite others, and I don't steal or put others down. Ultimately, it is their call to make. Perhaps you could tell a brief story of a time when you changed a situation through your use of empathy. Please describe one tough situation you found yourself in with a co-worker or manager and how you handled that particular situation. When answering a behavioral question, the STAR method is the recommended approach to organizing your answer. Physical evaluation 5. This includes reviewing the relevant history behind the agency. Lastly, it will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. "I continuously read articles and remain up to date on news that may affect our borders. You want to convey that you take every effort to resolve any such situation on your own before escalating it to your supervisor. Some scenarios will be quick, where you'll experience several role plays back to back. This scenario will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. It also informs you that you can likely predict this isn't the first time nor the last they will conduct themselves in this manner. and I think it will help you create a more in-depth and memorable response. At the end of the role play, they will probably offer you feedback on your performance. Xvua10qhb. It will test your problem-solving skills, and your ability to discern the facts surrounding this emotionally charged situation, your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. Don't just read through the materials they provide you and assume you are ready. "As a CBSAofficer I'm held to a higher degree of professionalism, and I will respond in a professional way. Your response to this question may vary depending on the role which you are interviewing for. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. Choose a handful of your strengths which align with the requirements of this job. ", Written by Rachelle Enns on March 28th, 2020, "think everyone should act with integrity even when no one is looking. The hiring authorities not only want assurances you possess these characteristics; they want to see these traits in action. I have an interest in law in general and always like to learn more every day.". This includes being able to judiciously build stronger interpersonal relationships with empathy. Discuss how you remain helpful and collaborative, regardless of the volume of work or pressures on any given day. You sound very confident in your ability to handle discomfort. It's clear that you will be a level head amid potential friction. "For my post-secondary education, I took police foundations. They gave me 20 min to write down my answer, and then 20 min to answer them about the question. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. It is essential to express that there are zero sticking points for you when it comes to upholding these ethical standards. Performing background checks requires capital. My character won't allow me to do otherwise, for I follow a healthy and positive lifestyle where I have never drank or even smoked in my life. Canada Border Services Agency wants to gain insight into your personality and whether you meet their standards and expectations. It will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person. Firearms safety courses 4. Secret security clearance You Didn't Dress the Part. My desire to work in a security and enforcement environment and that motivated me to make the right changes and commitments in my life. There are some situations where it would be deemed prudent to approach the at fault co-worker first. Well done. #1 Hi, I am a failed refugee claimant and earlier today I recivied a letter from the CBSA for an interview to discuss my case. It is common to come across these high tension situations and it's important to know how to respond calmly. This is due to the CBSA frequently being in interaction with the public. Nice start! Answer dates might appear two to three weeks before they were published. CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! ), be upfront about them. Don't try to navigate this question without a thorough understanding of its nature. I encourage you to include more measurable examples. It probably just means you need to grow your interview skills. Most of the CBSA's role-play questions will be customer service oriented, and will focus on your interpersonal skills and conflict management skills. I was on academic suspension but while that period i was studying in bcit as a part timer. I deal with the same kind of volatile situations that you encounter at the CBSA. Sometimes, a policy is replaced through innovation. Dates shown above are approximate. At the end of your answer, consider further qualifying yourself by providing real-life examples of how you exude respect, integrity, and professionalism. The details that you include are fantastic because they will allow the interviewer to view your character through actions versus just words. If you've never involved yourself with illegal substances, state that with conviction, and that any associated behavior is against your values, morals, and nature. This sign can save you a lot of time on the US . Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. The main reasons for the rejections include: Inappropriate photos / content. Draw up a real life example where you faced such offensive behavior directed at you. Take it in stride. Staying productive is the only course. Be as gracious as possible when receiving your feedback, constructive or negative. Exhibit your ability to remain professional and composed, regardless of the situation. Share how you handle such setbacks and what you would do to avoid repeating them. What action would you take? It will also serve as an indicator of your EQ and your interpersonal skill level. You will also be scored on how well you interact with the actors, especially on the level of the respect and sensitivity you exhibit concerning race and diversity. They'll observe your skill level and see how well it matches to how you've presented yourself on your resume, as well as throughout the interview so far. My experience is valuable to the job because I currently maintain those principles. Addressing the needs of your team early on rather than later speaks to your decisiveness, judgement, personal integrity, your values and ethics. This scenario will test your ability to identify the client's needs, from their need to feel heard, validated, empathized with, and assured their concerns are going to be addressed in a manner that exceeds their expectations. (TASK) As a person with integrity, I believe it is my duty to report instances that I witness. Recently, I(set the stage for a story of a time when you witnessed a screening officer steal from a passenger). This scenario will likely evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. If you can, amp yourself up physically, if you are of able body. It will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person, which is the big challenge here. Rather, focus on the interview and the questions being asked . (CBSA). The last step is to support your leadership, whether they take your advice or not. We do not have advertisements on our pages but we do try to make money through paid-memberships. The answers are feeling a touch repetitive, and one way to combat this is by weaving memorable stories and examples into your responses. Avoid using speech crutch words, such as "Like," "um," "you know," "so on and so forth," "and," "well," "but," "so," "ah," "er," "literally," "actually," and "basically. Interview process at CBSA Overall experience Poor Excellent Easy Difficult Interview process length More than one month 38% About a week 31% About two weeks 23% About a month 8% About a day or two 0% Most reported steps On-site interview 82% Phone call/screening 55% Written test 36% Background check 36% Problem solving exercises 18%
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