Format: HHMMSS. As companies we used to focus mostly on customer experiences. Your terminal will need to be replaced. Indicates the type of mobile device used for an mPOS transaction. Payments Insider is our all-in-one payments portal with powerful capabilities and information to help you manage your account and your operations more efficiently. One of the elements of the public key used to confirm the size of the public key in the cryptography process. 1 - Secure Electronic Commerce Transaction that includes the 3-D Secure Authentication value. Default value is 01 - Hash algorithm, Identifies the digital signature algorithm to be used with the public key. (Used for MasterCard transactions), The location ID of where the vehicle was returned. EMV (ICC) Mag stripe Read when the chip failed to read, EMV (ICC) Digital Secure Remote Payment (09), Do Not Honor due to CVV2 mismatch \ failure MUST SETTLE MMDD ND Must settle, open batch is over 7 days old, Cannot load the amount specified NON RELOADABLE 08 The card cannot be reloaded, The EGC card is already activated DECLINED-HELP 9999 99 General System Error, Invalid Merchant Number SEQ ERR PLS CALL ND Call for Assistance, Call CFNA Credit Department for more information, Street address match, Postal code in wrong format (international issuer), Street address and postal code in wrong format, Street address and postal code match (international issuer), Address does compare and five-digit ZIP code does compare (UK only), Card issued by a non-US issuer that does not participate in the AVS System, Address information not verified by international issuer, Street Address and Postal code match (international issuer), Postal codes match, Street address not verified due to incompatible formats, Address information is unavailable (domestic issuer), 9 digit Zip matches, Address (Street) does not, 5 digit Zip matches, Address (Street) does not, The decimal is implied. "As companies we used to focus mostly on customer experiences. For Terminal-Based settlement messages, this value will contain the total amount of the transaction in the Cardholders currency, including any Tips (for restaurant transactions). You can accept any UK or International card displaying a VISA, Mastercard or Maestro logo. Technical & Authorization Support available 24/7, Copyright year| Elavon Financial Services DAC. contains the batch record count generated by the POS Device. SME Guide: Reducing your Carbon Footprint. Identifies the cardholders account status in the loyalty inquiry response transaction. Device Serial Number of the encrypting device. Sends Merchant-defined data for custom reporting. Only use this value if you are settling multiple records from a single original authorization attempt. Be the first to answer Aug 05, 2011 Office Equipment & Supplies. Your experience can help others make better choices. This is a required value for Mail Order and Ecommerce transactions. Indicates which encryption methodology was used for the Canadian Debit MAC Value. Which card types will my terminal accept? See table for valid Lodging and Auto Rental codes. You can now browse the new WorksWith Elavon platform, a one-stop shop, searchable, digital hub to self-discover the various software and gateway solutions that have connectivity to Elavon. Request was denied - Invalid Merchant ID. The amount values are only rounded to the next significant digit after the precision indicator. My card machine will not turn on, how can I fix this? Format: YYMMDD. Submits the total amount of all voided transactions in the batch. AMEX (American Express) and Diners International card acceptance require additional account set up, please call our Customer Support team on 01908 354 500 who will be happy to set this up for you. Join the 147 people who've already reviewed Elavon U.S.. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. This service is temporarily . Indicates the type of transaction that is being submitted for settlement. A value from 001 to 998. File your complaints on every website you can. EMV Tag 84, Indicates the extended cardholders Name for the transaction pulled from EMV Tag 9F0B. The final transaction should contain the final number of settlement detail records submitted for this transaction. Consumer or merchant initiated tax exempt transactions should be submitted by entering a single zero in this field. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. Returned in the authorization response message when the terminal ID is set up for the tokenization service. Position the terminal in a clear area where the display can be read and the keypad and card swipe are easily accessible. Verifone Terminal with Elavon Ingenico Terminal with Global Payments Discover the answers to the most frequently asked questions about using Verifone Terminal with Elavon. Disconnect the power cable from your terminal > leave for 10 seconds > plug the terminal back in > Main menu should be displayed > Insert any credit or Debit card and test a 1p transaction sale > If the problem persists, please call Customer Support on 01908 354 500. This value is derived from the Third Party Data Tag 9F6E field and is returned in the authorization response message. Identifies the insurance amount for the transaction, if applicable. You can only process CNP transactions if this was set up during your application. This Web site is not controlled by Elavon. Submitted in whole dollars. To find out more, and for information on how to opt out, please see our Cookie Policy. 1 0.30p per funding event and same day batch before 3pm. Indicates the cashback amount applied to the transaction. The following table describes the values that are used in the MAC calculation by message type. Facilitates network handling of the call for this transaction. Strike the green ENTER switch on RETURN and select whether it's a credit report or DEBIT. This is used when the approval code is manually entered, such as on a Referral or Force Transaction. Returns the Issuer specified script contained in EMV Tags 71 or 72 back to the POS in the authorization response message. See. The Folio or Room number as entered by the property. AMEX or Diners International). This value should contain the record number of the transaction to void in the open batch. Unplug the power for your device and wait for 10 seconds. The payment account reference (PAR) is a non-financial reference that is assigned to a cardholders account and links all activity related to that underlying payment account. Our multilingual support team is available 24/7/365 - alongside self-service customer portals. See below for. The actual sales tax amount applied to this transaction. When can I perform a CNP (Customer Not Present) transaction? Example: 1234 Main Street. This field is used during settlement for the reconcilement of out of balance conditions between Elavon and the POS Shadow file. The applicants CFNA Bridgestone / Firestone account number returned from the instant credit application request. Submits the cardholder account data to Elavon for processing. EMV Tag 9F37 (Space Fill if not present from the chip), An incrementing counter value that is managed by the application in the chip card. (Used for MasterCard transactions), The check out date. We use this information to make the website work as well as possible and improve our services. Please refer to the Electronic Check primer for receipt requirements. Your experience can help others make better choices. Elavon customer reviews indicate that gateway fees range between 0.75% to 3.5% plus $0.30 as well as a $25 monthly fee. Receive a statement credit of $500 when you open a new payment processing account and activate by December 31, 2021. is shown at Chart 1 below. The service code of the card. In retail this field will always be zero. Returns the name of the entity that provided the currency exchange rate. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. The Voucher Clear Number from the Merchants EBT Food Stamp sales slip. 1 0.30p per funding event and same day batch before 3pm. Each digit is described with corresponding valid values in the. This value indicates the degree of risk associated with the transaction. Format: YYMMDD. 0800 028 1662 Monday to Thursday: 8:00am - 8:00pm | Friday: 9:00am - 5:30pm | Saturday: 10:00am - 2:00pm Get started Smart insights. For Credit and Debit cards: this value indicates the remaining balance for a pre-paid account. Data Invalid for record 9999, please retry. The time which the transaction was authorized. For non-Visa Cards, the value of Present should be used when CVC2 or CID data is present, or Bypassed when not present. The site you requested may not be relevant in your area. On his journey he meets and falls in love. The 10 bytes before they are expanded to the ASCII character representation are comprised as follows: A reference number assigned by Elavon and returned in the authorization response message. Elavon is one of the largest merchant account providers in the United States, currently serving over 2 million customers in over 30 countries. If a value of TO is returned in this field indicating a transaction time out, then a debit reversal message will need to be generated from the POS device. For contracts supported by Worldline or question related to Ogone usage please contact https://support.worldline . This value should contain the record number returned in the last response message to Elavon. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. Indicates the total number of payments for an installment transaction. Identifies the specific application system in on the POS Device. A Gift Card value used to identify the original pre-authorization request. Can I take contactless card payments with my Verifone VX520, VX820, VX680 and VX675? Merchants loyalty program description printed on the consumers receipt. E - Off-Line Approval. The amount fields are positive if unsigned and negative if preceded by a - sign. Used in Brazilian Installment transactions. EMV Tag 9F34 (Space Fill if not present from the chip). Facilitates transaction routing on Elavon. Invalid transaction amount for record 9999. 2 - Capture Transaction in Shadow File (EDC). This is a retain and return value for terminal- based settlement messages. The values in this response message are subject to additions. The MAC value uses variable fields depending upon the message type being submitted. Merchant services that are innovative, secure, global and customer centric. The exponent part of the public key for an EMV Key exchange. By selecting "Continue," you will leave Elavon and enter a third party Web site. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. By navigating around this site you consent to cookies being stored on your machine. See the. Get free help, tips & support from top experts on hypercom rbout balance related issues. I am trying to take phone payment for a customer who has no postcode, how do I complete the payment? Indicates the type of 3D Secure protocol used. Submits the amount of all optical/vision expenses contained within this purchase. Batch number specified was deleted per end user request. The decimal is. The actual amount of the transaction. How do I complete my End of Day Banking settlement (also known as batching)? The use of the Dynamic Email Address field is restricted by Elavon and requires prior approval to participate in the program. This value is used to identify the status of the current settlement transaction. We use cookies to collect information about how you use www.elavon.co.uk . Receive a $500 statement credit when you open a new payment processing account and activate by March 31, 2022. Upon batch failure, the payment was reversed to the folio as a $-64.70. Values that are sent in this field by merchants that are not approved for use of this field will be ignored by the host prior to authorization and the value currently on file with Elavon will be used. CA Public Key Expiration Date. Identifies if the data in the Account Data field contains an Elavon-defined token replacement value instead of the original account data. To turn off automatic end of day reports, you will need to call our Customer Support on 01908 354 500. Our Verifone evolution terminals are all able to accept contactless payments. The promo code of the reward that is being offered or redeemed. Manually entered card data (Account Number). Code: 01 - Directory Server Transaction ID, Identifies the type of recurring transaction that is being submitted for authorization. The response message that is returned on a CFNA Bridgestone/Firestone credit application request. This field contains a response code indicating the status of the batch settlement. The sequence number for the initial multi-clearing transaction starts as 01 and is incremented for each subsequent clearing item sent. All response codes have a field length of 2 and a type of Alphanumeric. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Try speaking to anyone others than customers services is like trying to see a doctor. EMV Tag 9F27 (Space Fill if not present from the chip), Provides variability and uniqueness to the generation of a cryptogram. Select Sale > Enter amount > Confirm amount > Input Full card number > Enter > Input Expiry date MMYY > Enter > " Is the customer present?" Hold down the clear button and the punctuation button (below the 9 key) at the same time for 3-5 seconds, until the terminal turns off. Identifies the customer number for purchasing card transactions. Submits the total amount of all Credit Card Return transactions. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. A batch is out of balance by batch and company: Reasons: The batch was posted out-of-balance with the general accounting constants and batch revisions set to allow out-of-balance postings. Manually entered card data (Account Number=MMYY). 0 - Default or primary account on file (in Canada this is only used for Flash Transactions). A value from 00 to 99. Read full answer. Identifies the type of EMV Key that is being sent. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. 1 - Capture Transaction in Shadow File (EDC). Indicates the source for the authorization response. For Credit and Debit cards: this value indicates the remaining Gift Card Balance on the account. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. Protect customers card data, your business reputation and your bottom line with multi-layered fraud and cyber-crime security measures. Click on the Current Batches link at the left of the web page Click on the Main link (you may see info here, but if there are returns, they do not appear until you click 'Credit Card') When a transaction is successful, an Authorisation code and approval receipt will be generated. Token data (Token Data). The use of the Dynamic Street Address field is restricted by Elavon and requires prior approval to participate in the program. Two Implied decimals. It is a 10 byte composite field that is transmitted as 20 alphanumeric characters. Let Elavon meet the needs of your customers by offering more than just the ability to process cards with one of our current offers. (5), 2 - Non-Authenticated Security Transaction from a 3-D Secure capable merchant, and merchant attempted to authorize using 3-D Secure. Terminal screen not lighting up - won't turn on 1. 8. Includes the POSs local transaction invoice or order number. The decimal is implied: $1 is sent as 100 and 1 is sent as 1. This information must be printed on the receipt. A Carne Bill Payment Transaction is a Brazilian transaction in which a cardholder enters into an agreement and signs a contract with the Merchant to make regular monthly payments using a domestic Brazilian Debit Card for a current purchase. Contains the merchant assigned reference number for this transaction. This field contains the 16 character response display message. Identifies the number of incremental authorizations that have been submitted with this transaction. Identifies the total number of all Gift Card Reload transactions in the batch. More than one post was active at a time. Deprecated. Identifies that additional amount for a Brazilian Installment transaction. Identifies the total number of all Gift Card Credit transactions in the batch.
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