Tripadvisor performs checks on reviews. View Hotel 3,560 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. Hotel is really nice. We are sure to return to this hotel sooner than later as it is really the place for a perfect holiday. Ive just stayed 11 nights with my partner and my 2 year old. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. Overall the accommodation and public areas were of a high standard. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. The service is excellent and the waiters are very friendly. Weather, hotel , transport to hotel etc all absolutely spot on not done any trips but if thats your thing then reach out on fb to the very many guides or easily find one when here on the beach or through your rep. We are happy to learn you enjoyed the beverages and your rooms comfort, however it is truly concerning to find that you felt let down by some aspects of your stay and that your experience with us was not completely up to your satisfaction. Ill detail in my opinion why it isnt 5*: No robes or slippers Towels in bathroom are tiny & old No ventilation in bathroom so everything gets wet after a shower No beach service No bar on the beach Speciality restaurants are awful (dont even bother with the Italian) Staff can often be very abrupt & unhelpful, especially at reception Nobody greets you, even if you smile Can take up to 10 mins to queue for drinks Often no seats available at outside bar in the evenings & table service is sporadic, meaning more queuing at the bar The food. Hotel Riu Palace Santa Maria, Santa Maria: 1.317 Bewertungen, 2.198 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. See 1,311 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. To do list Taxes and fees that are shown are estimates only. Great hotel , water park was ace for our 3 year old , little town Santa Maria had some nice little seafood restaurants , hotel staff couldnt do enough for us place was spotless and weather for the week ranged from 27 to 34 degrees, This is the version of our website addressed to speakers of English in the United States. We never found that to be the case at all. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Now 189 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. SwimUp rooms very nice and big enough. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). We are here at the moment and the evening bar service desperately needs to improve. This is the version of our website addressed to speakers of English in India. The minibar in the room was a brilliant. Beware: all a la carte restaurants are closed due to COVID. However, it should also be clear that there are viruses which, despite all safety measures, can also be transmitted via the air. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 311 recensioner, 2 198 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Day and evening entertainment. I would recommend this hotel.Couldnt fault it.Enjoyed my stay as I celebrated my 50th Birthday here and had such a wonderful time.Thanks to all the staff. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 316 reiseanmeldelser, 2 198 bilder og gode tilbud for Hotel Riu Palace Santa Maria, vurdert som nr. We enjoyed everything about the holiday. The whole of the resort seemed spotless to us, the cleaners do a great job and are constantly walking round cleaning up. We are leaving today after a fantastic 1 weeks holiday of 4 (adults ). Personally I believe its the latter! Room was very clean and new ones. Food- very so so. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. We visited spa with my husband (Massage for two): very professional, recommended. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We ate in Santa Maria 4 nights during our week long stay. Santa Maria Hotels Santa Maria Bed and Breakfast Santa Maria Vacation Rentals Santa Maria Vacation Packages Flights to Santa Maria Santa Maria Restaurants Things to Do in Santa Maria Santa Maria Travel Forum Santa Maria Photos Santa Maria Map Santa Maria Travel Guide All Santa Maria Hotels; Santa Maria Hotel Deals; Last Minute Hotels in Santa Maria The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. The hotel is well laid out and so many beds, parasols and pools . The food is top draw. And on my eyes there was accident with old lady. I was recommended to come to a Rui, not sure if I will go to another if the drinks and speciality restaurants are the same. They are fighting all day. The hotel is built pretty much on the beach so you can walk 100m to the amazing blue sea and take some fantastic photos (especially at sunset) Restaurants - Buffet was very good, although no fresh orange juice, but great selection of food. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. While we can imagine you may be hesitant to come back, we would certainly like the opportunity to regain your trust. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We never found that to be the case at all. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We were a bit sceptical as some reviews had mentioned food poisoning and upset stomachs but we read that the hotel had taken it seriously and sorted it- sadly not! Coffe -perfect, drinks-very poor the worst were dogs on a beach. Claim your listing for free to respond to reviews, update your profile and much more. Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111, Cape Verde. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Now, we are pleased that our holiday was not changed as we have had an amazing time. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Please see our partners for more details. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. Very nice, brand new hotel. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Wait staff constantly using anti bac using cutlery to lay napkins etc. Other comments I would make are, the white and rose wine is awful and no selection - very very poor and gave me a really bad headache. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Tripadvisor performs checks on reviews. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. Are there opportunities to exercise at Hotel Riu Palace Santa Maria? Tripadvisor performs checks on reviews. At the beginning of the holiday we thought we had new clean cups and glasses but no. Hotel Riu Palace Santa Maria, Santa Maria: 1'308 Bewertungen, 2'186 authentische Reisefotos und gnstige Angebote fr Hotel Riu Palace Santa Maria. Got potential, shame about the food poisoning, Highly recommended . Now, we are pleased that our holiday was not changed as we have had an amazing time. Nothing crazy and theres only 4 or 5 slides but its enough to have a laugh on. Also I have to admit that food is not really that tasty, there is lack of choice for people that are, Dear agnieszkapG4438WU, Thank you for your review following your recent stay with us. Yawn. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with riu.com. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. We shall discuss this with our entire team in order to take the appropriate measures if necessary. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. BUT we did anyway! See 1,298 traveller reviews, 2,174 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. On the flip side more. Own or manage this property? Previous reviews really did seem concerning hygiene issues etc. Tripadvisor performs checks on reviews. Thank you , Dear Wendy, Thank you for taking the time to share your experience at our newly opened hotel through this review. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Feriestedet har roomservice. Pool-like everywhere. Yawn. We had the opportunity to book the island tour with him and our day was absolutely amazing, the guide was fabulous and he is also proposing you to take pictures of you with your phone and also gives you ideas of how to pose in order to get fabulous photos and also very funny photos we get a guide and a very good photographer in one person! Fantastic, beautiful hotel. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. Which languages are spoken by the staff at Hotel Riu Palace Santa Maria? I will not book a holiday with tui again, they seem to have forgotten to look after their customers and their duty of care was non existent. It was never even a thought. No cheap alcohol brands like in other all in hotels. Very nice, brand new hotel. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!! Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily. Excellent hotel in a fabulous location. The only thing I would recommend for the hotel is to discourage guests from re filling used water bottles at the bars as this could pass on viruses between the guests . See all 1,308 reviews Nearby Hotels All Inclusive VOI Vila do Farol Resort View Hotel 2,521 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Non of us were ill and we ate everything. Overall a good vacation with some minor problems. !This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. The food is out of this world.You couldnt fault it.The only downfall is when you find a table,they are very close the other people sitting by you so you had to manoeuvre the chairs around to squeeze in and out but we got use to doing that after two weeks. Ask Nick G about Hotel Riu Palace Santa Maria, Ask jennettetaylor about Hotel Riu Palace Santa Maria, Ask tallantz5 about Hotel Riu Palace Santa Maria, Ask VaniaRRodrigues about Hotel Riu Palace Santa Maria, Ask Adventure11030140913 about Hotel Riu Palace Santa Maria, Great hotel, great staff, lovely beach (shame about the mosquitos! Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Restaurants near Hotel Riu Palace Santa Maria. The room and whole resort was spotless. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Over cooked! Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. Restaurant-only one in use. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. Now $226 (Was $303) on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. However, it is a pity that you did not go directly to our staff with the diet list that you received from the doctor in the clinic, but just went to the buffet. Personally I believe its the latter!! Due to covid, many of the restaurants and pools were closed. Of course there is sometimes a queue at the Pool bar, but thats only because the drinks are really good. Food is delicious and plenty of bars to enjoy drinks and entertainment. What I saw later when the room was being cleaned made me realise how we could of caught the stomach bug. We travelled with a toddler and found it very child friendly. Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. Yes, laundry service and a clothes dryer are offered to guests. At the reception desk you won't find any information about anything as they suggest to use an app but the app won't tell you where to find your room Secondly, during the breakfast there will be a day that waitress will come up to you and there will be a day when she won't event notice you. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Her er afslappende vrelser med minibar og aircondition, og du kan holde dig forbundet i lbet af dit ophold, fordi Hotel Riu Palace Baja California tilbyder gsterne gratis wi-fi. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Own or manage this property? The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Japanese, food was great but let down by it being slightly cold. Water Park was good fun with 4 or 5 slides to choose from.Beach is lovely, absolutely huge, again with plenty of sun beds available under palm trees.Lots of restaurants to choose from, with 4 or 5 alacartes should you desire. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. All in all, I wouldnt say were REALLY happy with our choice of hotels and we would probably go there again but not with TUI. The design of the hotel is breathtaking. At RIU we apply strict cleaning and disinfection protocols, but the other 50% of measures come from the guests. Therefore, please rest assured that we take every complaint very seriously. And on my eyes there was accident with old lady. We remain with warm regards, Hotel Riu Palace Santa Maria Online Reputation Manager, The palace on sal lived up to all expectations. We assure you that these are not the standards that are reflective of the hotel and the service we aspire to provide at Riu. Check in was quick and easy, we were given a drink on arrival and luggage was taken to our room for us. It is chaotic and disorganised and makes an evening less enjoyable. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily.Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. Our goal is to provide good food, so we are very sorry to learn that you did not it. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. Absolutely has gone downhill from last year. There was a distinct shortage of waiters, none at all in the sun bathing areas.
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