Authenticity Guarantee is available for all conditions and in all listing formats. Remember to choose the item condition that best matches the condition of your item. There will not be an option to appeal these cases, as the appeals have already been denied. The seller responds to the buyer's request. Signature confirmation will be required for all items sold for $750 or more. How it works for ungraded cards. Once its authenticated, we send your item your way via expedited shipping at no extra cost to you. Jewelry shipped to addresses outside of the U.S. (including unincorporated territories and armed forces postal locations) will not be covered by the program. Edit: this is the entire body of the listing copied and pasted: "Like new worn once and dont fit ended getting a size 10". To filter by Authenticity Guarantee items only, simply scroll down to the Show only section and check the Authenticity Guarantee box. After a while you can call and get that number raised. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. I went to resell them months later and they didnt pass. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. 03-29-2022 Idk lol but i dont think I would ever purchase "worn once" sneakers. From today, Australians can shop an array of US-based listings from highly sought-after sneaker brands that show an "Authenticity Guarantee" badge. Thanks man. If the buyer is responsible for return shipping, the return shipping cost won't be included in the refund. Brand X contracted with the cheapest supplier to produce goods. Buyers and sellers are subject to the eBay Money Back Guarantee or other buyer protection policy (if available) of the site where the buyer completed checkout, regardless of the eBay site used to list the item or the registration details of the buyer or seller. Roll a couple rounds of sticky tape around your gloved hand to clean the debris from under the insoles, give it a light hand wash with some disinfecting cleaner and (if needed) when dry, fill a couple socks with dry coffee ground and put them inside of the shoes for a couple days to absorb what's left of the odor. . If the seller's trading card listing specifies that they don't accept returns, the purchase through Authenticity Guarantee is considered a final sale. (Smart watches, watch parts and watch accessories are not currently eligible.). Eligible sneakers will automatically display the Authenticity Guarantee check mark in the search results and in the top right corner of the item page. The itemwas collected by a third party on behalf of the buyer, Withdrawal of the items in your Collection when stored in the eBay vault. View cart for details. Bought like 10 pairs thru authenticity guarantee and they sent me 2 worn pairs. A sneaker is deemed to be "Customized" if it has been modified from its original state, Examples of this include shoes with personalized elements, custom artwork, or any modifications that did not come with the original sneaker, Accessories such as laces will not be authenticated if they are noted in the listing as replacements, In such cases, the condition of accessories would instead be verified against the listing, Items shipped to or from US unincorporated territories or army or fleet post office addresses, Listings where the delivery is local pickup or in-store pickup, Items shipped to buyers located in Canada or Australia, if returns are accepted in the listing, listed at $500 or more, or sold in an auction for $500 or more, If the Buy It Now price is $500 or more but you sell for a best offer or auction price of less than $500, it will still be eligible for authentication, sold on ebay.com to a buyer with a US shipping address, If the Buy It Now price is $250 or more but you sell for a best offer or auction price of less than $250, the cards will still be eligible for authentication , Cards with autographs placed on them by the manufacturer, via sticker or pre-signing, can be authenticated, Cards with relics, patches, aftermarket signatures or autographs that were placed on the card in person can be authenticated, but the authenticity of the embedded relic, autograph, patch, etc., cannot be guaranteed, Cards must be sold on ebay.com by a seller located in the continental US to a buyer located in the continental US, Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box, From one of the following brands (Cartier, Tiffany & Co, David Yurman, Van Cleef & Arpels, Bvlgari orRoberto Coin) or unbranded (no attributable designer, brand, or logo). One of the foundations of the eBay experience is the level of trust between all members of the eBay community. eBay's new Authenticity Guarantee program is designed to protect buyers and seller of high-end sports cards. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. To maintain that trust, we expect all members to treat each other with respect. Authenticated items are covered by eBay Money Back Guarantee, assuming all other eligibility criteria are met. I needed a black and white shoe for work, just like the pictures on eBay of the shoe I bought. eBay Money Back Guarantee covers most transactions on eBay. The latest date for the buyer to request a return is 30 calendar days after the estimated or actual delivery date or 7 calendar days after the event date, whichever is later. 743712524609 b3335a87-7ec7-4034 . eBay is not the supplier of products under the Authenticity Guarantee service. I got screwed. The shoes were not like the picture and unusable to me. There are strong indicators that the item is counterfeit, The item arrived after the latest estimated delivery date. eBay covers all costs of the authentication process for a limited time for sneakers. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program, free of charge. Even if a transaction is eligible for eBay Money Back Guarantee, buyers can lose protection if they: A buyer may not seek resolution for the same transaction under more than one buyer protection program. Our team of authenticators brings years of industry knowledge to verifying your purchase. Listings where the delivery is local pickup, in-store pickup, or being shipped to a PO box will not be eligible. Greg Bates Feb 8, 2022 eBay has taken a step forward in trying to protect buyers and sellers who are making trading card transactions on its website. When you make a sale, you have to send the item to the authenticator's address provided by eBay. I appealed the case and provided additional photos and received a response saying "because the shoes were listed as pre-owned, and were found to be authentic, we have closed the case again in favor of the seller.". What if my item doesn't pass authentication, but I have evidence that confirms it's authentic? Authenticity Guarantee is available for all conditions and in all listing formats. Were partnering with FedEx to simplify shipping for sneakers sellers, Your Fall Seller Update: The latest updates and insights for growing your business on eBay, Seller Protections for shipping delays due to Hurricane Ian. View cart for details. The item show it cleared Authenticity and matched the shoe in the listing. Buyer had me ship to a bad address and now wants a refund? This includes, but is not limited to: In addition to the consequences described in the User Agreement, we reserve the right to indefinitely suspend an individual's coverage under eBay Money Back Guarantee and impose any other sanctions we may deem necessary including issuing warnings, blocking a buyer's ability to request returns or refunds on eBay and account suspension. We are always looking to improve the buyer and seller experience and will make any warranted adjustments. 01:15 PM item sent new with velvet pouch bag satisfaccin guarantee if you have any problem with your purchase please contact us first via messages. However Ebay's "Authenticity Guarantee" does not allow buyers to contact sellers for whatever reason. If the shoes are not as described (eBay considers it a final sale) or if they don't arrive, go to http://paypal.com/disputes to open a case. There is hair, stains and grime underneath both insoles. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. adding a diamond to the bezel or dial, Vintage watches which are verified as authentic by the authentication partner may contain replacement parts that are not from the original manufacturer if the original manufacturer no longer makes that part, Vintage watches with commonly replaced aftermarket parts, such as a strap, bracelet, crystal, spring bars, or gaskets will be eligible for the program, Sneakers can be in New or Pre-owned condition, Sneakers must be listed in the men's or women's athletic shoe categories. 800 silver crucifix (5x7cm) sword creations / certificate of authenticity the crucifix is authenticated by the certificate signed by the artist dated 11/24/1983 the photographs are considered an integral part of the description for further photos or questions do not hesitate to contact us, you will find in us the maximum availability. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. The name of the authenticator doesnt strike me as reassuring. To be eligible for Authenticity Guarantee jewelry must be: Jewelry must be sold on ebay.com by a seller located in the continental US, to a buyer located in the continental US to be eligible. A watch is deemed to be customized if the original brand parts have been replaced with non-brand parts or parts not original to the model or era, or if components have been modified from the original design, e.g. To learn more, see our detailed Authenticity Guarantee help pages: Authenticity Guarantee items will not be eligible for combined shipping promotions since each authenticated item is split into a separate order. . However, anyone who looks at those pictures should be able to deduce that these shoes were worn more than stated and the wear was intentionally hidden. Yeah it really is awful. Items included in the eBay Authenticity Guarantee program display a blue Authenticity Guarantee check mark badge. Visit our Authenticity Guarantee page for buyers. If a seller loses a chargeback they may be eligible for payment dispute seller protections. If the seller sends funds to the buyer to pay for return shipping, the seller will not be refunded the amount by eBay even if the buyer chooses to not return the item. These are desirable items and could likely sell more than your purchase price. Have a blessed day. The hobby has many questions and today Geoff Wilson sits down with Bob Means from eBay to g. new authentic pandora american football dangle charm 799530c01. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. eBay may step in without the buyer asking if there is no valid tracking information available. When tracking shows the item was delivered/collected before the estimated delivery date, When tracking shows the item was delivered/collected after the estimated delivery date, When no tracking information is available. If an authenticated item is eligible to be returned, the buyer will be asked to ship the item back to the authentication facility for inspection to ensure that the item is being returned in the same condition. Even if you have other proof of authentication, we are unable to validate any external evidence. Timepieces authenticated by the world-renowned team at Stoll & Co. Weve teamed up with GIA, preeminent experts in gems and jewelry. A delivery status of "delivered" or "attempted delivery" (or equivalent in the country to which the item was delivered); The date of delivery or attempted delivery; The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the one found on the, Signature confirmation, on orders with a total cost of $750 or more. Something went wrong. This inspection ensures that the item purchased matches the listing description and verifies the item's authenticity. eBay Authenticity Guarantee. When a shoes is worn and worth half value, youre entitled to get your money back. No cost to you eBay covers all costs of the authentication process. See Evidence of successful delivery to the authenticator below. Withdrawals may be covered separately by the eBay vault. Refunds and billing for return shipping costs When eBay decides the outcome of a transaction issue, the buyer or seller may submit an appeal within 30 calendar days of eBay's decision. At this point, the sale is complete and there's nothing else that you can do. Yes, and no returns as per the **bleep** eBay authenticity guarantee. Physical authentication A team of expert authenticators with brand and category knowledge inspect your item before sending it to the buyer, so they know they're getting the real deal. When returning an item, the buyer will send it back to the authenticators who will check that the item is still in the same condition and has all relevant accessories. We'll then send sellers a pre-paid FedEx shipping label so they can ship the sneakers to the authentication center, free of charge. Might have some protection there. After all, those two genres are among the most common and sought-after high-end cards. Some people would complain if a shoe like this was sent back. A dialog will open as you type your search terms. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. For most purchases, buyers are refunded to their original payment method. Buyers can narrow down their item searches using the filters on the left-hand side of the eBay search results page. Select in-demand models from the following list of brands are eligible for Authenticity Guarantee. If the inspector cannot determine that the product is authentic, or if the product is not as described in the listing, the item will be returned to you and the buyer will receive their money back. For more information, see our, Any images added to a return request must be relevant to the return reason and comply with our, When there are strong indicators that the buyer received a counterfeit item, the buyer must cooperate with us to ensure proper disposal of the item, and must not sell the item on eBay or elsewhere, The recipient's address, showing at least the city/county or zip code (or international equivalent) that matches the seller's specified return address; and, Signature confirmation, on items with a total cost of $750 or more. 01:16 PM. Why would I keep that if they've already been proven authentic? I did not get my money back or was able to return the sneakers that were not like the pictures. I hate Ebay's authenticity guarantee. I contacted eBay to say that the shoes were not as described and my case was immediately closed in favor of the seller. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. Visit our Authenticity Guarantee page for buyers. Learn more in our FAQs. If the authenticator determines your item's condition doesn't match the item condition you provided in thelisting,we'll refund the buyer and return the item to you. For full details, read our eBay Money Back Guarantee policy. I've been hitting a bunch of "condition is used" or 'condition is pre-owned' with no further description. It's yours I was disgruntled enough while reading your post/comment to then become irritated when I saw that you only left a neutral! Meticulous inspection Your item is carefully inspected inside and out to make sure it's authentic and matches the listing. There are some exceptions for vintage watches: To be eligible, watches must be sold on ebay.com by a seller located in the US, UK, Canada, Japan, Italy, Germany or South Korea. If we determine that the buyer did not meet their return requirements, the buyer may not receive a full refund for the item and/or for original or return shipping costs. Did you pay with PayPal? If a buyer reports that they didn't receive an item or requests a return, or eBay steps in on an eBay Money Back Guarantee case, a seller's funds may be held by eBay as outlined in the User Agreement and Payments Terms of Use - opens in new window or tab. Create an account to follow your favorite communities and start taking part in conversations. Copyright 1995-2023 eBay Inc. All Rights Reserved. From found to yours. Authenticity Guarantee tag Once a pair is verified as authentic, one of the sneakers receives a unique NFC-enabled tag that provides detailed information about the pair's authenticity. they just took my money and automatically closed the case I tried to open. The eBay Authenticity Guarantee helps buyers shop for luxury or collectible items with confidence, while protecting sellers. Purchased on eBay as authentic I made a purchase on ****. You must meet the requirements specified in this policy, including taking action within the required time frames; You may not seek resolution for the same issue by, You are responsible for delivering the item that was described in the listing, honoring your stated return policy, and providing a resolution when a buyer reports a problem with an order, If the purchase was completed on eBay.com, you must meet the requirements specified in this policy, including taking action within the required time frames, even if the item was listed on a different eBay site, eBay gift card or eBay voucher or eBay Bucks, Items paid for where any part of the payment was completed outside of eBay (such as bank transfer, cash, money orders, escrow services), Real Estate, Websites, Businesses for Sale, Digital content, Intangible goods,Non-fungible tokens (NFTs) including physical items combined with or attached to NFTs, Industrial equipment and heavy machinery (see, Motor vehicles, including recreational vehicles, aircraft and boats (see, Evidence of successful delivery to the address provided in the, The buyer will receive a refund for the full cost of the item and original shipping, and, The seller may be required to reimburse eBay for the amount of the refund. If you are a buyer, please check the currency conversion policy imposed by your credit card issuer, bank, or payment service provider for information about conversion rates applied to refunds denominated in foreign currency. Trainers not received by eBay depot purveyor_of_tat Mentor (40feedbacks) View listings Options Mark as New Bookmark Subscribe Mute Subscribe to RSS Feed Highlight Print Report Inappropriate Content 03-01-202212:51 PM Check your tracking - that will show once delivered. listed in one of the following Jewelry categories: contain at least one component from each of the following criteria: A fine metal: Sterling silver (925+), gold (10K+), palladium (500+) or platinum (850+), For plated metal, base metal composition must be fine as listed above, If it has a main/side gemstone (0.20ctw or more/per stone) it must be one of the following. Car & Truck Safety & Security Accessories. eBay makes it look like the authenticity guarantee is there to help you, but really what it does is make it impossible to contact the seller or return an item even if there are legitimate concerns. Authenticity Guarantee is independent from, and not associated with, any brands sold on eBay. Congratulations to our 2022 Class of Up & Running Grant recipients! Someone sure has dirty freakin' feet! eBay may step in without the buyer asking if the seller didn't respond to the return request. Sneakers shipped to Canadian or Australian addresses will also be eligible, if the listing is final sale. To be eligible, sneakers must be sold on ebay.com by a seller located in the US, to a buyer with a US shipping address. If the item is returned used, damaged, or missing parts, some sellers may deduct the loss in value from the amount refunded to the buyer. eBay Money Back Guarantee programs on international eBay sites. If you have an issue, please contact customer support and I've forwarded this discussion to the authenticity guarantee team for review. Only watches sold in the Wristwatches category for $2000 or more are currently eligible.
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