All rights reserved. - Manage notification subscriptions, save form progress and more. Please enable JavaScript in your browser for a better user experience. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. 3900. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Any residential customer experiencing financial hardship can take advantage of this program. Create a Website Account - Manage notification subscriptions, save form progress and more. Please visitwww.fpua.comfor information on: FPUA will continue to communicate regularly through our website (www.fpua.com),Facebook (www.facebook.com/teamFPUA), and news releases. (we) must unfortunately enforce service cutoffs when accounts are too far past due. At the end of the 12-month period, any balance due or credit will be carried over to the next 12-month period and figured in the Customers new calculation. Customers can make payments at the 24-hour Kiosk located on the west side of the building. The city of Fort Pierce offered a one-time check to residents who need help paying their utility bills. Please contact them through their website at www.FPUA.com. The 13 cities include Fort Pierce, Bushnell, Clewiston, Fort Meade, Green Cove Springs, Havana, Jacksonville Beach, Key West, Kissimmee, Leesburg, Newberry, Ocala, and Starke. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. The 24-hour Kiosk is available on the west side of the building at 206 S 6th Street and accepts cash, credit/debit cards, and check payments. Treasure Coast Energy Center, a 300-megawatt natural gas-fired power plant, generates enough electricity to serve approximately 60,000 homes in 13 cities served by the Florida Municipal Power Associations (FMPA) All-Requirements Project. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. FPUAs Customer Service Lobby located at 206 S. 6th Street will remain closed until further notice. Residential customers should call 772-466-1600, 3900 to speak with a customer service representative. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. Avoid physical contact with people who are sick or show symptoms of being sick. Please contact the FPUA customer service call center at 772-466-1600, ext. Eligible households could receive $250 which can go towards utility payments. Verification of need must include proof that the Corona Virus/COVID-19 caused a financial setback that makes it difficult for you to pay your FPUA bill (verification criteria will be explained when appointment is made), Assistance provided only once per account number. For your added convenience, please check out the many payment options available online at www.fpua.com. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. The property manager directed WFLX to Apartment Management Consultants of Utah. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. Be safe and stay healthy! If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. The predetermined monthly bill will be based on the average of their actual utility bills during the prior 12 months, plus an additional percentage to cover any overages. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. Payments accepted 8:00 am to 4:30 pm Monday Friday. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. The Call Center is available Monday through Friday, 9 am-5 pm and can be reached at 772-466-1600, ext. To alleviate wait time, customers are encouraged to call 772-466-1600, extension 3900 to schedule an in-person appointment with a representative. This program is available through July 24, 2020. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. Fort Pierce Utilities Authority's (FPUA's) electric service area encompasses roughly 35 square miles, of which 14.7 square miles are inside the Fort Pierce city limits. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. 59-1290; 2 of Ch. Registering for FPUAs Online Services gives you fast, easy access to manage and pay your accounts. to 5:00p.m. The second phase, expected to be available later this month, will include direct payments to the business community. FPUA personnel will again ask the series of health-related questions. If you have an online account, log in and click on My Profile. Kiosk Bill Payment Option is Now Available! A cashier will be available for customers that require cash back. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. Payments accepted 8 a.m. to 4:30 p.m. Monday Friday. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. . We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. View the most current list of FPUA Board members and their terms. As Fort Pierce Utilities Authority (FPUA) monitors the escalation of positive cases of COVID-19 infections, the spread and potential threat posed by the coronavirus is profoundly concerning. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. Eligibility requirements apply. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. The utilities authority shall pay to the City of Fort Pierce each year a sum equal to six (6) percent of the gross revenues as hereinafter defined, derived from the operation of the utilities for the preceding fiscal year, unless the city commission, by majority vote, agrees to accept a lesser percentage. 3900. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. 3900. 3900. Municipal utilities are consumer-owned and not-for-profit, so providing affordable, safe, and reliable power is our first priority. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. To have our representative contact you, fill out the form below. Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. Select pay by text and save a payment method. Automatic Bill Payment. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. Public Utilities; About Us. Must also provide a voided check. Monday Music Minute: Ep 81: Hank Williams, Cory Branan & Bad Cop Bad Cop, St. Lucie County COVID-19 Update, March 5, 2021, Daupler Incident Response Management System, Rhythm & Rhyme Toddler Storytime @ MS Library, Wednesday Afternoon Book Discussion @ LB Library, Off the Hook Crochet Program @ HB Library, Thursday Evening Book Discussion @ KB Library, Emergency Medical Services Advisory Council, Let's talk about Android - Part One @ LWP Library, Friday Afternoon Book Discussion @ LWP Library, Virtual Reality Experience @ Lewis Library, Matinee: DC League of Super Pets @ LB Library, St. Helen Catholic School Basketball Games, Tuesday Afternoon Book Discussion Group @ MS Library, Board of County Commissioners Regular Meeting - Erosion District, Marine Science in the Morning Lecture Series, Florida Benchmark Consortium 2023 Annual Conference, Page to Screen Book Discussion @ LB Library, St. Lucie Cultural Alliance Finance Committee meeting, Downloading Music with Freegal @ MS Library, Movie Matinee, Lyle, Lyle Crocodile @ MS Library, Board of County Commissioners Informal Meeting, HANDS Clinic Information Session & Mobile Health Bus Tour, Genealogy Lecture and Discussion @ LB Library, Treasure Coast Community Action Agency Meeting, Bear Point Mitigation Bank Management Committee Meeting, Thursday Morning Book Discussion @ KB Library, St. Lucie Cultural Alliance Executive Committee Meeting, Page to Screen Book Discussion @ KB Library, Let's talk about Android - Part Two @ LWP Library, AAU Vero Elite Beach Invitational Volleyball Tournament, Introduction to Drawing Anime @ LB Library, Board of County Commissioners Regular - Erosion District - Mosquito Control District Meetings, Tenants Rights under the Fair Housing Act Workshop, Mystery Lovers Book Discussion @ MS Library, The Zoom Book Group: A Virtual Book Discussion, Treasure Coast Research and Development Authority Board Meeting, iPhone - Building on the Basics @ MS Library, Pokken Teen Gaming Tournament @ LB Library, 2300 Virginia Avenue Fort Pierce, FL 34982. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. Create a Website Account - Manage notification subscriptions, save form progress and more. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. DINE, SHOP, AND ENJOY THE BEAUTIFUL HISTORIC, DOWNTOWN FORT PIERCE, Copyright 2019-2020 Fort Pierce Utilities Authority. Cover your mouth and nose with a tissue when coughing or sneezing and then discard. Fort Pierce Utilities Authority uses 1 email formats. She fears property managers might retaliate, possibly even evict her and she cant afford that. Extra personnel will be available to answer incoming calls. Fort Pierce Utilities Authority is an Electricity, Oil & Gas, and Energy, Utilities & Waste Treatment company located in Fort Pierce, Florida with $102.00 Million in revenue and 123 employees. 3900 or email cs@fpua.com to set up a payment plan. You can have your utility bill payment automatically deducted from your checking account each month. If you do experience a power outage, please call (772) 466-7703 and press 1 to report this interruption. Clean and disinfect high touch surfaces often. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. WELCOME TO THE ONLINE PAYMENT CENTER. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. Outdoor lighting services include lighting design, electricity, and maintenance. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . Please be patient as you may experience long wait times while we work closely with each and every customer. 3900 to make payment arrangements. We encourage you to set up an online account atwww.fpua.com. This convenient option eliminates the necessity of coming to one of our locations to make payments. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. 3900 to register for this program. 3900) is open from 9:00 am to 5:00 pm. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. FPUA anticipates reopening the lobby after a period of two weeks, but will re-evaluate according to recommendations from the CDC and SLC Department of Health. 2023 www.tcpalm.com. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. The service area is established by the Florida Public Service Commission. Then, the remaining balance can be paid over a period of six (6) months. The Customer Service call center (772-466-1600, ext. Customers must enter doors on the east side of the building and exit doors on west side of the building. 772.466.1600. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc.
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